Privacy Policy

Privacy Policy

KOH Physical Therapy, Inc. Website: https://kohpt.com Effective date: [INSERT DATE] Last updated: 2026.05.01

1. About This Policy

This Privacy Policy explains how KOH Physical Therapy, Inc. (“KOHPT,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://kohpt.com (the “Site”) or interact with us through the Site (for example, by submitting a contact or appointment-request form).

This policy covers website and marketing information only. It does not govern protected health information (PHI) created or received as part of your care. Health information you provide as a patient is handled under our separate HIPAA Notice of Privacy Practices (https://kohpt.com/physical-therapy/hipaa/), not this policy. If any provision here appears to conflict with our HIPAA Notice as applied to PHI, the HIPAA Notice controls for that information.

2. Information We Collect

Information you provide to us. When you complete a form, request an appointment, sign up for communications, or otherwise contact us through the Site, we may collect your name, email address, phone number, and any information you choose to include in your message.

Do not submit detailed health or medical information through Site forms. Website forms are for general inquiries and scheduling only. Clinical information is collected and stored within our electronic medical record (EMR) system as described in our HIPAA Notice of Privacy Practices — not through this website.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical and usage information, including your IP address, browser type, device type, operating system, pages viewed, referring website, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Section 4).

3. How We Use Information

We use the information we collect to:

  • respond to your inquiries and appointment requests;
  • operate, maintain, and improve the Site;
  • understand how visitors use the Site and measure the performance of our content;
  • communicate with you about our services (where you have requested or permitted this); and
  • comply with legal obligations and protect the security of the Site.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and to understand visitor activity. This may include [Google Analytics / other analytics] for traffic measurement and [advertising/remarketing pixels, if any].

You can control cookies through your browser settings, including blocking or deleting them. Disabling some cookies may affect how the Site functions. For browser-level opt-out of Google Analytics specifically, you may use the Google Analytics Opt-out Browser Add-on.

5. How We Share Information

We do not sell your personal information for money. We also do / do not “share” personal information for cross-context behavioral advertising as defined by California law. If you run advertising pixels such as Meta Pixel or Google Ads remarketing, this likely counts as “sharing” and must be disclosed with an opt-out — see Section 7.]

We may disclose information:

  • to service providers who perform functions on our behalf (such as website hosting, form processing, and analytics), under contracts that limit their use of the information to those services;
  • as required by law, or to respond to legal process, protect our rights, or protect the safety of any person; and
  • in connection with a business transfer (such as a merger, acquisition, or sale of assets), subject to applicable law.

6. Third-Party Links and Embedded Content

The Site may contain links to, or embedded content from, third-party websites and services (for example, our patient portal, telehealth platform, social media pages, or an external storefront). Those third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

7. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights regarding personal information we collect through the Site, subject to certain exceptions:

  • Right to know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it;
  • Right to delete personal information we have collected from you;
  • Right to correct inaccurate personal information;
  • Right to opt out of any “sale” or “sharing” of personal information [if applicable — see Section 5];
  • Right to limit the use of sensitive personal information [if applicable]; and
  • Right to non-discrimination for exercising any of these rights.

Important: These rights apply to website and marketing data. Medical/clinical information that is protected under HIPAA is exempt from CCPA/CPRA and is handled under our HIPAA Notice of Privacy Practices.

To exercise your rights, contact us using the information in Section 11. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf, subject to verification.

8. Data Retention

We retain website and contact information for as long as needed to fulfill the purposes described in this policy, to comply with our legal and administrative obligations, resolve disputes, and enforce our agreements. Retention of clinical records is governed separately by applicable law and our HIPAA Notice of Privacy Practices.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is intended for adults. We do not knowingly collect personal information through the Site from children under 13 (or under 16 where applicable). If you believe a child has provided us information through the Site, please contact us so we can delete it.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

KOH Physical Therapy, Inc. 9080 Irvine Center Drive, Irvine, CA 92618 Phone: (949) 540-5641 Email: info@kohpt.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the current version on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

This document addresses website data only. For information about how we handle protected health information in the course of your care, see our HIPAA Notice of Privacy Practices.